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You're out of storage

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A file won't upload if it doesn't fit in your available storage space. To see how much space you have remaining or get more storage, go to the Storage page.

OneDrive can't upload this file to this location

The full path (including the file name) is too long. The path must contain fewer than 442 characters. Shorten the name of your file or the name of subfolders in OneDrive, or select a subfolder that's closer to the top-level folder, and then try to upload the file again.

To upload to a specific folder: Browse to the destination folder, then select Upload.

This file contains restricted characters

The file name contains characters that aren't allowed. Change its name so that it doesn’t begin or end with a space, end with a period, or include any of these characters: / < > : * ' ? |

These names aren't allowed for files or folders: AUX, PRN, NUL, CON, COM0, COM1, COM2, COM3, COM4, COM5, COM6, COM7, COM8, COM9, LPT0, LPT1, LPT2, LPT3, LPT4, LPT5, LPT6, LPT7, LPT8, LPT9

To rename a file or folder before saving or uploading, select the file or folder and press F2. Mac users should rename a file or folder by selecting it and hitting the 'return' key.

OneDrive can't find this file

The file might have been moved, renamed, or deleted before you tried to upload it. Locate the file, and then try to upload it again.

OneDrive can't access this file

The file might be open in another program. Save any changes to the file, close the program, and then try to upload the file again.

For

If the file is on a removable media device, such as a CD or a USB flash drive, the file might not be available. Make sure that the removable media device is correctly connected to the computer, and then try to upload the file again.

Need more help?

Get online help
See more support pages for OneDrive and OneDrive for Business.
For the OneDrive mobile app, see Troubleshoot OneDrive mobile app problems.
Email support
If you still need help, shake your mobile device while you're in the OneDrive app or email the OneDrive support team. To contact OneDrive for Business support from your PC or Mac, select the OneDrive icon in the notification area or menu bar, then select More > Send feedback > I don't like something.
OneDrive for Business Admins can also view the OneDrive for Business Tech Community, Help for OneDrive for Business Admins, or contact Office 365 for business support.
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Letting us know your location may help us resolve your issue more quickly.
All fixed? If you contacted us and OneDrive starts working again, please let us know by replying to the email we sent you.